Shipping policy

ZELAURA — Shipping Policy

Processing Time Orders are processed within 1-2 business days (Monday–Saturday). Orders placed on Sunday or public holidays will be processed the next business day.

Delivery Time Standard delivery across India: 4-7 business days after dispatch.

Shipping Charges

• ✅ Prepaid orders — FREE shipping
• 📦 COD orders — ₹99 handling charge

Order Tracking Once your order is shipped, you will receive a tracking link via WhatsApp/SMS on your registered mobile number.

Undelivered Orders If delivery fails due to wrong address or customer unavailability, the order will be returned. Re-shipping charges may apply.

Contact For shipping queries: support@zelaura.com | WhatsApp: +91 8799571154